![]() ![]() If you've deployed the UM role in Exchange 2013 or the UM service in Exchange 2016 and you want to upgrade to Exchange 2019, you'll need to migrate your voicemail to the Microsoft Cloud Voicemail service in Microsoft 365 or Office 365. This means that Exchange 2019 no longer offers the following features: Unified Messaging (UM) has been deprecated in Exchange 2019. ![]() Unified Messaging support in Exchange 2019 With Exchange 2019 and Skype for Business Server 2019, we're making some changes to the features we support. Feature changes in Exchange 2019 and Skype for Business Server 2019 What you can migrate, and when, heavily depends on what you've already got set up in your organization. This topic covers what you need to consider when you decide to migrate your existing Skype for Business Server or Exchange Server deployments to Exchange Online. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online was retired on July 31, 2021. ![]()
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